Frequently Asked Questions

Everything Canadian dental practices ask before partnering.

Insurance, liability, patient ownership, payouts, and exactly what your team has to do. If we missed something, just ask.

Insurance & liability

Patient ownership & relationships

Billing, payouts & revenue share

What your practice actually has to do

Clinical workflow & complex cases

Getting started

Still have a question?

Apply to partner and we'll answer everything specific to your practice on the onboarding call — or email contact@smilemobile.co with anything we didn't cover.

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Everything Canadian dental practices ask before partnering.

Insurance & liability

Who carries professional liability insurance for the treatment?

What is my liability exposure as the host practice?

Is the SmileMobile hygienist registered in the province?

Patient ownership & relationships

Whose patient is it — mine or SmileMobile's?

Can SmileMobile see patients who aren't already mine?

What happens to the patient relationship after treatment ends?

Billing, payouts & revenue share

How and when do I get paid?

Who handles patient billing and financing?

How is the revenue share calculated?

Are there any fees, minimums, or buy-in costs?

What your practice actually has to do

What does my team need to provide on a SmileMobile day?

Do I need to train my staff?

Will SmileMobile disrupt my existing schedule?

Do I need to buy an iTero or any other equipment?

Clinical workflow & complex cases

Who designs the treatment plan?

What happens with complicated cases that aren't appropriate for remote-supervised aligners?

How do you handle mid-treatment refinements or issues?

What about records, charting, and patient files?

Getting started

How long does onboarding take?

Where does SmileMobile currently operate?

What if it isn't working out?

Still have a question?